This case study describes how CCA Global Partners, a cooperative supporting more than 3,000 independent business locations, needed a reliable managed services partner to support and modernize its Azure environment that runs hundreds of public websites and a members-only portal. After a difficult experience with a prior MSP that caused downtime and left CCA “flying blind,” the organization prioritized deep Azure expertise and chose Connectria for local, consistent support and stronger operational visibility. Connectria assisted with Azure migration and ongoing Azure managed services, supported by the TRiA platform to centralize dashboards, ticketing, resource monitoring, and monthly spend forecasting. Results included improved communication, better day-to-day visibility, more time for CCA’s

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