This case study described how Brazilian managed service provider CDD IT improved cybersecurity operations, increased productivity, and expanded business opportunities using Action1. Serving clients in regulated sectors such as healthcare, banking, education, and government, CDD IT needed a more efficient way to manage endpoint patching, maintain compliance, and improve visibility into vulnerabilities. Before Action1, the company relied heavily on manual processes that lacked real-time visibility and automation. By implementing Action1, CDD IT automated OS and third-party patch management, improved reporting capabilities, and significantly accelerated vulnerability remediation across customer environments. The company reduced update deployment time by 60%, saved 24 hours of IT productivity

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