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Case Study

Central States Thermo King

Central States Thermo King

Central States Thermo King

Rocket Software
Pages 2 Pages

CSTK's IBM i applications served as the single source of truth for all financial data, including transactions, invoicing, and forecasting, stored in a general ledger app. While Salesforce handled customer-centric tasks, this setup burdened both CSTK and Velociti with duplicate manual data entry for every work order or transaction—once in Salesforce and again in the ledger. Time-consuming and error-prone, this bottleneck cost over $200,000 annually in processing and corrections. Rocket Software helped by automating integrations between Salesforce and IBM i, eliminating manual entry, slashing costs, boosting accuracy, and freeing staff for higher-value work.

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