Case Study

Choctaw County Ambulance Authority transforms operations

Choctaw County Ambulance Authority transforms operations

Choctaw County Ambulance Authority transforms operations

Choctaw County Ambulance Authority in Hugo, OK, transformed its operations with AT&T Business solutions. Facing unreliable phones and poor internet, new leadership implemented AT&T Office@Hand, Dedicated Internet Service, and Professional Services to improve communication, billing, and emergency response. The upgrades enabled a shift to electronic health records, streamlined operations, and enhanced community trust. With 24/7 reliability, customized features, and strong support, the agency now operates more efficiently across its 744-square-mile service area, providing peace of mind to patients and setting an example for other EMS agencies.

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