gyant.com | christushealth.org 1 CHRISTUS Health Launched Virtual Assistant Supporting Vaccinations Across Four States Challenge As a trusted partner in the communities it serves, CHRISTUS Health experienced a significant surge in demand from patients seeking COVID-19 information, wanting to determine eligibility, and set vaccine appointments. CHRISTUS anticipated their call centers and support staff would be overwhelmed trying to answer everyone’s questions. Serving nearly 6 million people in Texas, Louisiana, New Mexico, and Arkansas, CHRISTUS needed a patient education and vaccine scheduling solution that could be rapidly deployed and configured to each state’s specific distribution requirements. This Included: • Rapid deployment of automated vaccine screening and schedul

Join for free to read