Case Study

CHRISTUS ST. MICHAEL HEALTH SYSTEM INSPIRES EMPLOYEE ENGAGEMENT PARTNERING WITH ACHIEVERS

CHRISTUS ST. MICHAEL HEALTH SYSTEM INSPIRES  EMPLOYEE ENGAGEMENT PARTNERING WITH  ACHIEVERS

CHRISTUS ST. MICHAEL HEALTH SYSTEM INSPIRES EMPLOYEE ENGAGEMENT PARTNERING WITH ACHIEVERS

Pages 2 Pages

CHRISTUS St. Michael Health System in Texarkana, TX, part of the larger CHRISTUS Health organization, sought a recognition solution for its 1,799 associates, most of whom work offline. They partnered with Achievers to implement the KABOOM recognition program, which emphasizes social and points-based recognition, modern service awards, and engagement initiatives. Within 1.5 years, they saw a 4,500% increase in recognitions, reduced turnover from 13.8% to 6.4%, and a rise in employee engagement from 66% to 77%. The program's success led to its expansion to 12 other CHRISTUS Health regions.

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