The case study explains how CNAV, France’s national pension administrator, implemented the ForgeRock Identity Platform, now part of Ping Identity, to secure digital access for millions of citizens through the info-retraite.fr portal. Managing over 32 million records, CNAV needed a scalable, high-performance IAM solution compatible with the national FranceConnect authentication system. ForgeRock enabled seamless, secure single sign-on across 30 pension schemes, supporting 120,000 registrations in just two days. The platform strengthened data protection, ensured reliability under heavy load, and simplified system integration, allowing CNAV to unify digital identities across its services while maintaining user trust.

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