Case Study

CNV Enables Faster Services for Union Members by Moving to Tungsten Total Agility®

CNV Enables Faster Services for Union Members by Moving to Tungsten Total Agility®

The Christian National Trade Union Federation (CNV) in the Netherlands supports members with secure work and fair wages, relying on its legal department for vital correspondence handling. Partnering with Ricoh, CNV deployed AI-powered Tungsten TotalAgility® from Tungsten Automation in the mailroom, delivering faster access to digitized documents for legal teams. This intelligent solution boosted document capture accuracy by 20%, processed around 3,900 paper documents yearly, and empowered professionals to serve members more efficiently with streamlined, precise automation.

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