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Case Study

Comcast Launches XFinity Mobile Using Spoke News & Rewards

Comcast Launches XFinity Mobile Using Spoke News & Rewards

Comcast Launches XFinity Mobile Using Spoke News & Rewards

Unboxed Technology
Pages 4 Pages

To align over 164,000 national employees for the Xfinity Mobile launch, Comcast implemented Unboxed Technology’s Spoke LMS and custom software. Unboxed’s social learning platform solved the massive operational challenge by simplifying complex processes and centralizing corporate communication. The interactive software boosted speed to competency across the workforce through engaging custom training modules. By utilizing a gamified "News & Rewards" system, the platform sparked friendly competition, causing employees to actively connect and crave more training to earn rewards. Ultimately, Unboxed's innovative technology mobilized large-scale change, leading the Senior Vice President to report increased performance for every single team member.

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