Case Study
Connecting Loyalty Platforms with Hospitality Perks
iSeatz's OneView Platform lets customers book hospitality experiences using points from credit card companies, serving clients like American Express, Expedia, Air Canada, Avis, and DoorDash while processing over $4 billion in annual transactions. To integrate its OneView AMS and Travel Reward Program with hospitality partners' reservation systems, iSeatz needed enhanced connectivity. Over a five-year staff augmentation partnership, BairesDev updated front-end interfaces, seamlessly integrated loyalty web pages with reservation systems, and created the American Express Travel experience—elevating NPS to 8, streamlining bookings, boosting transaction efficiency, and forging a win-win for credit businesses, hospitality firms, and iSeatz.
