Case Study

Consumer product company meets accelerated voice transformation timeline with BCM One

Consumer product company meets accelerated voice transformation timeline with BCM One

Consumer product company meets accelerated voice transformation timeline with BCM One

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A global consumer health and hygiene company faced a tight deadline to move 6,000 US users from legacy voice systems to Microsoft Teams Voice as their national provider contract was ending. They needed a solution that preserved existing capabilities like fax and analog devices while supporting a long-term global rollout for 40,000 employees. BCM One delivered Pure IP Enterprise Voice with managed ATAs, SBCs, cloud enablement, and Teams support, completing phase one in four months, eliminating on-premises equipment, and setting up a cost-saving global expansion.

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