Consumers Credit Union Generates Greater Member Value With Domo
Consumers Credit Union Generates Greater Member Value With Domo
3 PagesConsumers Credit Union (CCU) transformed its business intelligence with Domo, reducing report creation times from weeks to hours and empowering users to analyze data independently. By integrating data from 30 sources, Domo improved efficiency, enabling better decision-making. During the pandemic, it helped manage staffing and fraud detection. CCU also automated call auditing to improve customer service and employee performance. Domo fostered a culture of data curiosity, giving CCU a competitive advantage and enhancing its ability to serve members and support growth.
