Case Study

Coppin State University Multiplies the Effectiveness of its IT staff with Application Managed Services

Coppin State University Multiplies the Effectiveness of its IT staff with Application Managed Services

Coppin State University Multiplies the Effectiveness of its IT staff with Application Managed Services

Pages 2 Pages

Coppin State University, an urban residential liberal arts institution in northwest Baltimore, Maryland, engaged Sierra-Cedar Managed Services for PeopleSoft application managed services (AMS), handling Update Manager (PUM) releases and PeopleTools upgrades. Sierra-Cedar's software implemented regular updates, delivered timely feature enhancements and framework improvements, and reduced IT staff workload—freeing administrators for high-value strategic tasks. This optimized operations, ensured access to Oracle's latest capabilities on a consistent basis, and advanced Coppin's institutional goals with efficient, reliable PeopleSoft support.

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