Criticall Supports Help Desk Staff On The World’s Largest IT Outsourcing Contract
Criticall Supports Help Desk Staff On The World’s Largest IT Outsourcing Contract
5 PagesCase Study: Help Desk Criticall Supports Help Desk Staff on the World’s Largest IT Outsourcing ContractCriticall Supports Help Desk Staff on the World’s Largest IT Outsourcing Contract www.criticall.co.uk 2 Case Study: Help Desk IBM is the world’s largest IT services provider with revenues of around $90bn annually. In 2002, it won the largest IT outsourcing contract in history. The deal with JP Morgan Chase, the investment bank, is worth a projec
