CSPs and the intelligent back office advantage

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CSPs and the intelligent back office advantage Gaining a competitive edge through AI and automation Expert InsightsExperts on this topic Warwick Hill Senior Partner, IBM Telecommunications, Media, and Entertainment Industry (TME) IBM Global Business Services Europe, Middle East, and Africa regions linkedin.com/in/warwickhillibm/ [email protected] James Thornhill Associate Partner, IBM Telecommunications, Media, and Entertainment Industry (TME) IBM Global Business Services linkedin.com/in/james- thornhill-82b935/ [email protected] Warwick has led and advised Telecommunications and Media clients around the world on business transformation programs that have realized major improvements in client net promoter scores, revenue growth, and bottom-line profit

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