Case Study

Cut mean time to resolution with instant visibility

Cut mean time to resolution with instant visibility

Pages 3 Pages

Auvik Network Management cut mean time to resolution with instant visibility for the City of Fort Smith, Arkansas IT team, enabling proactive issue prevention, reduced ticket volume, and improved technician efficiency. Its intuitive interface supported alerting, monitoring, and forensic work, quickly tracking policy-breaking devices in 30 minutes using identifying data. Auvik stayed ahead of problems across locations with seamless oversight.

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