Case Study

Decreasing Unnecessary Testing Improves Urgent Care Efficiency

Decreasing Unnecessary Testing Improves Urgent Care Efficiency

Pages 4 Pages

WakeMed Health & Hospitals tackled unnecessary throat cultures ordered reflexively after negative rapid strep tests for adult sore throats, driving up costs and provider burden despite low clinical value. Leveraging the Health Catalyst software's data-informed analytics, the organization identified testing patterns, standardized protocols aligned with evidence-based guidelines, and embedded decision support to guide providers. This slashed unnecessary testing, boosted urgent care efficiency, relieved non-value-added work, and lowered costs while maintaining high-quality strep pharyngitis management.

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