Faced with significant London building closures and the overwhelming complexity of managing hundreds of thousands of files, DEFRA partnered with Iron Mountain to outsource its document storage, access, and secure shredding requirements. Iron Mountain’s comprehensive records management software provided the critical infrastructure needed to handle this transition while ensuring enhanced security for documents in transit. This strategic move not only streamlined operations but also proved highly cost-effective, generating £225,000 in annual savings. By digitizing and optimizing their information management through these integrated services, DEFRA successfully reduced operational overhead, allowing the project to become self-financing while maintaining robust data governance and environmental

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