Case Study
Delivering a roadmap for payments transformation
A leading UK financial institution with over 15 million retail customers and massive savings and mortgage operations needed to overhaul its slow, costly legacy payments architecture. Facing a surge in transaction volumes driven by Open Banking and PSD2, the bank required a robust, high-performance platform. To achieve this, they partnered with Icon Solutions. Utilizing Icon’s agile software framework and specialized payment technology, the institution successfully streamlined its complex IT estate, implemented a best-in-class target reference architecture, and significantly enhanced system resiliency and speed. This empowered the bank to handle future growth seamlessly while maintaining top-tier customer service.
