The Business Challenge. Maintain market leadership as the largest financial group in Colombia. The Solution. Unisys ClearPath Forward ® systems and services; Digital Workplace Services, including 3 Tech Cafés each with technology vending machines, a cloud-based omni-channel contact center with Stealth(identity) TM built-in, service desk supporting ~66,000 monthly IT contacts and ~63,000 monthly business operations/HR/administration contacts, field engineering services to manage ~6,000 monthly incidents, logistics and warehouse services, and support for document processing devices. Results and Benefits. • Enhanced customer experience with new digital banking products and services • Increased employee productivity due to continuous uptime • Improved security and IT risk management wi

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