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Case Study

Denton Municipal Electric combines dispatching and work assignment into a single system

Denton Municipal Electric combines dispatching and work assignment into a single system

Denton Municipal Electric combines dispatching and work assignment into a single system

IFS
Pages 2 Pages

Denton Municipal Electric (DME), providing safe, reliable 100% renewable power to 64,000 customers in the greater Denton area since 1905 as a community-owned not-for-profit utility, combines dispatching and work assignment into a single system with IFS software. IFS streamlines the 24/7 dispatch service—Denton’s only non-emergency operation—managing electric, water, wastewater, landfill, drainage, and traffic responses for 126,000 residents across 100 square miles. This unification optimizes on-call coordination, enhances response efficiency, and ensures seamless multi-service operations.

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