A private learning organization transitioning from a traditional classroom model to a fully digital learning platform faced challenges in adapting its workforce to new demands. The shift, accelerated by the COVID-19 pandemic, exposed gaps in faculty skills related to digital instruction and online course delivery. To support this transformation, the organization needed a clear understanding of its current learning environment, workforce capabilities, and future competency requirements. This highlighted the need for a structured assessment and targeted training plan to equip employees with the necessary skills to effectively deliver and support digital learning experiences.

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