The client, a Tier 1 bank holding 51% of the UK debit card market and issuing over 32 million cards across multiple regions, needed urgent support replacing its Debit Card Authorisation Gateway, which was being decommissioned by the current supplier. With over 17 million active cards across 10 brands in the UK, Ireland and offshore locations, the bank required a secure and seamless transition to avoid service disruption. Icon Solutions was engaged to guide the gateway replacement process and help shape the wider Debit Card Platform Transformation strategy. This support ensured the bank could evaluate RFPs effectively, modernize its architecture and maintain reliable debit card services for its large customer base.

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