Digital Patient Engagement Decreases Cancellations for Children and Adolescents Undergoing Procedures with Anesthesia
Digital Patient Engagement Decreases Cancellations for Children and Adolescents Undergoing Procedures with Anesthesia
This large children's hospital recognized that existing health information tools failed to effectively communicate with pediatric and adolescent patients and caregivers scheduled for radiology studies/procedures with anesthesia. By implementing Twistle® Patient Engagement by Health Catalyst, the organization delivered automated, personalized digital communication and education. This achieved over 70% active patient engagement in reviewing/responding to messages, zero cancellations due to NPO non-adherence among participants, and hundreds of labor hours saved through streamlined automation, enhancing procedure readiness and operational efficiency.
