This large children's hospital recognized that existing health information tools failed to effectively communicate with pediatric and adolescent patients and caregivers scheduled for radiology studies/procedures with anesthesia. By implementing Twistle® Patient Engagement by Health Catalyst, the organization delivered automated, personalized digital communication and education. This achieved over 70% active patient engagement in reviewing/responding to messages, zero cancellations due to NPO non-adherence among participants, and hundreds of labor hours saved through streamlined automation, enhancing procedure readiness and operational efficiency.

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