Brightshores Health System, serving over 100,000 patients annually across six hospitals in Ontario, needed to manage growing volumes of paper‑based medical records while meeting strict retention rules that require adult records to be kept for 10 years. Iron Mountain’s digitization and records‑management software helped by scanning and indexing patient files into a secure, searchable repository, enabling faster retrieval, reducing physical storage needs, and improving compliance. This streamlined access to clinical information, minimized errors, and freed staff time so the system could focus on proactive, coordinated care and its mission of building healthier communities.

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