Case Study
Digitizing dealer operations for a kitchen and bath fittings manufacturer to deliver increased visibility and support business growth
Digitizing dealer operations for a kitchen and bath fittings manufacturer to deliver increased visibility and support business growth
The Indian subsidiary of a leading global kitchen and bathroom fittings manufacturer faced severe operational bottlenecks and limited supply chain visibility due to relying on customer support executives to manually manage over four hundred dealers. EdgeVerve software resolved these scaling limitations by digitizing the manufacturer's entire dealer operations network. The platform automated transaction tracking and communication channels, providing real-time operational visibility across thirteen product lines. By replacing labor-intensive oversight with structured digital data, EdgeVerve software optimized supply chain planning, marketing, and sales forecasting. Ultimately, the software eliminated administrative friction, empowering the multi-billion revenue company to efficiently expand
