This case study describes how DoubleTree Richardson rapidly increased internet capacity when a Houston oil and gas company relocated its call center ahead of Hurricane Harvey. Employees were already traveling to the hotel and required a 50 Mbps connection to maintain operations. Because the hotel already used a monitored One Ring Networks fixed wireless circuit, its bandwidth could be reconfigured remotely. The request paperwork was delivered within 15 minutes, and the upgraded service was operational within hours before the displaced employees arrived. The temporary office functioned successfully, allowing the company to continue its work despite the disaster. The experience reinforced the hotel’s long-term relationship with One Ring and demonstrated the value of responsive support, remot

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