Case Study

Eaton advanced metering solutions help Johnson County REMC improve customer service

Eaton advanced metering solutions  help Johnson County REMC improve customer service

Eaton advanced metering solutions help Johnson County REMC improve customer service

Success Story: Johnson County REMC Market Served Utility Eaton advanced metering solutions help Johnson County REMC improve customer service Location: Franklin, Indiana Segment: Utility Solution: Eaton's Cooper PowerTM series Advanced Metering Infrastructure (AMI) and YukonTM enterprise software platform, enabling smart grid capabilities, enhanced customer service, outage management, and remote disconnect capabilities Problem: Upgrade electric monitoring systems with two-way advanced metering infrastructure to improve reliability and offer customers insight into energy consumption and greater payment flexibility Results: Accurate, real-time electric system data along with extensive customer tools for payment, outage reporting, and energy usage review—enabling th

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