Case Study

Eaton advanced metering solutions help Johnson County REMC improve customer service

Eaton advanced metering solutions help Johnson County REMC improve customer service

Success Story: Johnson County REMC Market Served Utility Eaton advanced metering solutions help Johnson County REMC improve customer service Location: Franklin, Indiana Segment: Utility Solution: Eaton's Cooper PowerTM series Advanced Metering Infrastructure (AMI) and YukonTM enterprise software platform, enabling smart grid capabilities, enhanced customer service, outage management, and remote disconnect capabilities Problem: Upgrade electric monitoring systems with two-way advanced metering infrastructure to improve reliability and offer customers insight into energy consumption and greater payment flexibility Results: Accurate, real-time electric system data along with extensive customer tools for payment, outage reporting, and energy usage review—enabling th

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