Case Study
Electricity retailer powers up operations by automating customer onboarding
UEDAS, a retail electricity distributor serving 3 million customers across five Turkish cities, struggled with manual KYC compliance—collecting, analyzing, and verifying 35 document types like passports to combat money laundering, slowing onboarding amid strict regulations. Iron Mountain's software powered an automated eKYC solution with custom validation rules, automating 130 manual workflows for seamless digital processing. This unleashed team productivity, streamlined compliance management, accelerated customer onboarding, and enhanced new customer experiences—transforming inefficient operations into efficient, scalable regulatory adherence.
