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Case Study

Electricity retailer powers up operations by automating customer onboarding

Electricity retailer powers up operations by automating customer onboarding

Electricity retailer powers up operations by automating customer onboarding

Iron Mountain
Pages 2 Pages

UEDAS, a retail electricity distributor serving three million customers, faced significant challenges managing mandatory "Know Your Customer" (KYC) regulatory compliance. Processing 35 different document types monthly for new customers was inefficient without automated systems. By implementing Iron Mountain’s software solutions, UEDAS successfully digitized and automated its entire verification workflow. This integration streamlined the collection, analysis, and validation of sensitive identity documents, significantly reducing manual effort and processing errors. Iron Mountain’s technology provided the essential infrastructure to ensure accurate, secure compliance with financial crime regulations. Consequently, UEDAS improved operational efficiency, allowing them to focus on delivering hi

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