JAGGAER helped the Welsh Government by providing the eTenderWales sourcing and tendering portal with integrated DocuSign electronic signature functionality, enabling agile and remote public procurement, especially during the COVID-19 pandemic. This digital transformation enhanced procurement business continuity, collaboration, and inclusiveness, while advancing the Welsh Government’s digital action plan. The platform supports bilingual use (English and Welsh), improves supplier management, compliance, and productivity, and is widely adopted across multiple public sector departments and agencies in Wales.

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