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Case Study

Elizabeth River Crossings sets benchmark in tolling

Elizabeth River Crossings sets benchmark in tolling

Elizabeth River Crossings sets benchmark in tolling

Cognizant
Pages 4 Pages

Elizabeth River Crossings, managing vital tunnels and roadways for thousands of daily motorists in Virginia, faced significant operational friction when shifting to all-electronic tolling due to rigid legacy systems. To overcome these technological hurdles, the organization partnered with Cognizant for a complete digital modernization. Cognizant software introduced a cutting-edge, cloud-native Digital Tolling Solution that completely overhauled tracking workflows. This advanced platform delivered remarkable business resilience, enhanced infrastructure reliability, and achieved substantial cost savings, successfully establishing a brand new operational benchmark for modern toll management operations.

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