North South Supply accelerated its digital transformation by launching its first eCommerce site with Unilog’s CX1 CIMM2 platform, CX1 PIM, mobile app and Site Analytics Pro. As shown on pages 2–3, the distributor sought to modernize operations and deliver convenient online buying after years of relying on manual processes. The new platform provides enriched product content, real-time pricing and availability, and a unified shopping experience across web and mobile. Page 4 highlights early results: new customers in 22 states, more online customers in one week than in physical branches, greater transparency and value-added tools like account portals.

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