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Enhancing global operations at Sony Interactive Entertainment with Everbridge xMatters

Enhancing global operations at Sony Interactive Entertainment with Everbridge xMatters

Everbridge
Pages 4 Pages

Everbridge xMatters enhanced global operations at Sony Interactive Entertainment by providing robust support for seamless PlayStation Production Network and gaming studios worldwide. It served as the central tool in Sony's operational strategy, enabling Director Ben Narramore to optimize efficiency with over 25 years of expertise. By streamlining incident management and communication, Everbridge ensured reliable performance across innovative gaming experiences, making it the critical first step for operational resilience and superior global coordination.

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