Case Study

Enhancing Medication Refill Efficiency Increases Caregivers' Time with Patients

Enhancing Medication Refill Efficiency Increases Caregivers' Time with Patients

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UnityPoint Health, serving metropolitan and rural communities across Iowa, western Illinois, and southern Wisconsin with 17 hospitals and 370+ clinics, handles millions of annual medication refill requests—necessitating constant efficiency gains. Health Catalyst's Embedded Refills application transformed this by integrating renewal decision support directly into the EHR workflow, streamlining processes for a centralized refill team collaborating with providers. This boosted medication refill efficiency, freeing caregivers for more patient-facing time and enhancing overall care delivery across the expansive network.

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