Case Study

Enhancing Medication Refill Efficiency Increases Caregivers' Time with Patients

Enhancing Medication Refill Efficiency 
Increases Caregivers' Time with Patients

Enhancing Medication Refill Efficiency Increases Caregivers' Time with Patients

UnityPoint Health, serving metropolitan and rural communities across Iowa, western Illinois, and southern Wisconsin with 17 hospitals and 370+ clinics, handles millions of annual medication refill requests—necessitating constant efficiency gains. Health Catalyst's Embedded Refills application transformed this by integrating renewal decision support directly into the EHR workflow, streamlining processes for a centralized refill team collaborating with providers. This boosted medication refill efficiency, freeing caregivers for more patient-facing time and enhancing overall care delivery across the expansive network.

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