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Enhancing Mental Health Care Access Through Data-Driven Initiatives

Enhancing Mental Health Care Access Through Data-Driven Initiatives

HealthCatalyst
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WakeMed Health & Hospitals faced surging demand for mental health services, with psychiatrists struggling to deliver timely consult results. Leveraging the Health Catalyst Data Operating System (DOS™) platform, WakeMed empowered its psychiatry team with performance data to analyze consult turnaround times (TAT) and pinpoint delay factors. A physician leader engaged peers in data-driven discussions, evaluating changes that accelerated TAT, expanded access to essential mental health care, and improved overall response efficiency for better patient outcomes.

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