Epiq, the world’s largest ALSP, implemented intelligent automation to streamline legal workflows and scale operations efficiently. Since launching in 2020 with the Automation Success Platform, Epiq has deployed 127 automations, completing over 100,000 tasks with a 99.98% accuracy rate and saving 10,000+ hours. Key processes automated include evidence intake, eDiscovery, and OCR. Automation cut turnaround times by up to 60% and boosted work capacity by 42%, enabling employees to focus on complex tasks. Epiq's client-facing self-service platform, Epiq Access, further enhanced service delivery and satisfaction, driving stronger business outcomes.

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