Case Study

Epson America Improves Lead Quality, Engagement Rates, Pipeline, and Revenue with Conversica

Epson America Improves Lead Quality, Engagement Rates, Pipeline, and Revenue with Conversica

Epson America Improves Lead Quality, Engagement Rates, Pipeline, and Revenue with Conversica

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HCLTech helped Epson America improve lead engagement and pipeline management with Conversica's AI Assistant, Rachel. The AI-driven solution boosted lead response rates by 240%, increased marketing-qualified leads by 75%, and contributed to a $2M revenue increase within 90 days, optimizing lead management and sales processes.

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