Case Study

eSmart solutions delivers 30% productivity gain to Tom Brown sales operation

eSmart solutions delivers 30% productivity gain to Tom Brown sales operation

BEC System Integration helped Tom Brown Wholesale achieve a 30% productivity gain by implementing their eSmart Voice solution in the warehouse. This voice-directed picking system replaced paper-based processes, enabling pickers to work hands-free and with greater accuracy. The solution reduced errors, accelerated order picking, and supported a paperless operation, allowing Tom Brown’s team to efficiently prepare and dispatch over 250 orders daily, meeting tight delivery schedules while maintaining high customer service standards.

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