Managing a dual mandate of internal network infrastructure and an external Managed Security Services (MSS) platform for 86 enterprise customers had created severe operational bottlenecks for this European telecom giant. Manual change processes acted as a hard ceiling on growth, threatening both service profitability and scalability. Tufin software revolutionized their operations by deploying an end-to-end policy automation stack that fully integrated with their Fortinet platform. This centralized control plane empowered the provider to automate complex security workflows, eliminate manual errors, and validate their MSS profitability model. Consequently, the organization achieved 100% policy automation, enabling them to scale services efficiently while maintaining rigorous compliance with G

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