Case Study

Expensify - Autosuggest dramatically improves data quality and user experience.

Expensify - Autosuggest dramatically improves data quality and user experience.

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Expensify Expensify Expensify po w er s e xpense r epor ting f o t thousands o f companies and millions o f ouses. A cr oss all its clien tes, Expensify pr ocesses billions o f dollar s o f e xpense spending e very year . Customer s include S napcha t, the Vir gin Gr oup , Y ahoo , U ber and A tlassian. T he Challenge Expensify user s o f ten had to manuall y corr ect misspelled vendor names, while da ta scien tists and accoun ting par tner s encoun ter ed significan t v aria tion in vendor names tha t had to be addr essed with e x cep tion rules in e xternal s y stems. T he unpr edictable da ta w as a fr equen t sour ce o f frustr a tion and cost f or the Expensify da ta anal y sis team. M or e impor tan tl y , since manual in terven tions b y user s ar e associa ted with lo w er custome

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