FAREPORTAL CASE STUDY Fareportal is an international online travel agency that maintains partnerships with airlines, hotels, and car rental companies to resell their products. Headquartered in New York, Fareportal’s brand of online travel agencies (CheapOair and OneTravel) offer great deals for air travel, and hotel and car rentals with a dedicated 24/7 phone support. CheapOair is also ranked number two among OTAs for air travel. Fareportal’s Content department oversees all marketing, operational, and advertorial copy, making sure unified messaging exists across all channels. After finally getting buy-in to manage what felt like a chaotic process, they began using Mintent in 2018 to streamline production and better manage individual workloads. The platform is used to manage the

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