Case Study
Fast, Smart, and Secure Remote Working for Employees and Customers
Network Contacts, an Italian business process outsourcing and contact center provider, modernized its infrastructure with Fortinet to protect sensitive customer data and support regulatory requirements. FortiGate next-generation firewalls, FortiAP wireless access points, and FortiAnalyzer established secure connectivity, centralized logging, and PCI DSS compliance across offices and a critical data center. When the COVID-19 pandemic required rapid work-from-home deployment, FortiAuthenticator added strong multi-factor authentication for remote call center operators. With support from Fortinet partner Joy Comm, the company enabled secure remote work for more than 3,000 employees in two weeks, with close to 2,000 users connecting simultaneously. The resilient infrastructure maintained custom
