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Case Study

First Wessex

First Wessex

First Wessex

Gamma Group
Pages 3 Pages

Hampshire housing association goes the extra mile with Gamma Providing more than 20,000 homes and allied services in Hampshire and Surrey, and developing more than 300 new homes yearly, First Wessex takes pride in working closely with its residents and their communities. T elephone contact is key, especially an out of hours helpline which the organisation regards as mission critical. As well as quality housing at a ordable prices First Wessex also helps residents nd a ordable credit, get advice about money and even nd ways into employment. The Benets Improved resilience for mission critical helpline. Substantial savings on line rental and call costs. Premium business quality broadband at non- premium prices. T otal control over inbound call routing, improving customer service. Enhan

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