FIS Extends Visibility Beyond Network Edge, Speeds Triage by 95%
FIS Extends Visibility Beyond Network Edge, Speeds Triage by 95%
4 PagesFIS, a leading FinTech company, faced challenges in maintaining network performance due to reliance on external networks. By implementing DX NetOps and AppNeta, they achieved unified visibility over various networks, reducing SLA breaches and enhancing triage efficiency by 95%. This resulted in improved customer satisfaction. With a rich history since 1968 and serving top global banks, FIS processes $40 trillion annually, employing over 55,000 people worldwide. The solutions enabled better monitoring across both traditional and cloud-based networks, significantly benefiting operational efficiency and customer service levels.
