1 Established in 1967 as a wholly owned subsidiary of Sun Hung Kai Properties, Hong Yip Service Company Limited is one of Hong Kong’s foremost property and facilities management service providers. It currently manages approximately 1,600 properties throughout Hong Kong and other Greater Bay Area (GBA) cities. These range from private estates and luxury homes to commercial and industrial buildings, shopping centers, and government facilities. Like many companies, Hong Yip had to pivot to new ways of working as a result of the COVID-19 pandemic. It was quick to cancel all face-to-face meetings and close its branch offices, asking employees to work from home whenever possible. The company’s communications tools, such as Zoom and Microsoft Teams, immediately experienced significant tr

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