Fortress Building Products, a manufacturer of outdoor building materials such as fencing, deck railing, and composite decking, relied on a paper‑based fulfillment process that limited efficiency and growth. Orders were printed and manually walked through the warehouse, with no barcoding to support accurate picking or inventory tracking. Customers could not be informed of order status until shipment, and tracking visibility was minimal. These manual processes increased the risk of errors in inventory counts and order fulfillment. As order volumes grew, the inefficiencies of paper workflows made it clear that Fortress needed a fully integrated warehouse system to improve accuracy, visibility, and scalability.

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