Case Study

Fox Valley Technical College Upgrades to Dynamics 365 to Improve Enrollment Processes

Fox Valley Technical College Upgrades to Dynamics 365 to Improve Enrollment Processes

Fox Valley Technical College Upgrades to Dynamics 365 to Improve Enrollment Processes

Fox Val l e y Te c hni c al Col l e ge had a CRM s y s t e m i n t he pas t , but we r e hav i ng di f f i c ul t y wi t h s ome of t he aut omat e d pr oc e s s e s t hat we r e s e t up i n t he i r s y s t e m. Thi s r e al i z at i on pus he d t he m t o mov e f r om a di f f e r e nt CRM t o Mi c r os of t Dy nami c s 365. Dy nami c s 365. “ We we r e hav i ng di f f i c ul t y wi t h r e por t i ng and how we we r e pul l i ng dat a f r om our s t ude nt r e gi s t r at i on s y s t e m, ” s ay s Er i c Dr e ws , CRM Enr ol l me nt / Re t e nt i on Anal y s t at Fox Val l e y Te c hni c al Col l e ge . “ We want e d t o gr ow t he bus i ne s s us e s of our CRM and i nc or por at e mor e s t af f , but our pr i or t ool was pr e v e nt i ng t hat gr owt h. We want e d s om

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