Case Study

From Bottlenecks to Bottling Brilliance: How Coca-Cola HBC Transforms Operations with the osapiens HUB

From Bottlenecks to Bottling Brilliance: How Coca-Cola HBC Transforms Operations with the osapiens HUB

Pages 6 Pages

Coca-Cola Hellenic Bottling Company enhanced its distribution operations by implementing the osapiens HUB, achieving a 30% boost in efficiency. The platform digitized proof of delivery, automated invoicing, enabled cashless payments, and integrated real-time delivery tracking. These changes improved financial transparency, reduced manual errors, and elevated customer satisfaction—reflected in a 4-point NPS increase. Mobile and offline access allowed flexibility across 10 countries, while seamless SAP ERP integration streamlined operations. The solution also optimized last-mile delivery, supporting Coca-Cola HBC’s goals for sustainable, transparent, and efficient logistics.

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