Providence St. Joseph Health (PSJH) partnered with Intrepid to address high turnover and enhance nurse manager leadership skills. The five-month blended learning program combined online and in-person training, focusing on leadership, communication, goal setting, and unconscious bias. The initiative boosted knowledge acquisition by 55%, increased leadership comfort by 42%, and earned three industry awards. Participants rated content application at 4.85/5 and recommended it highly (4.95/5). Pre- and post-assessments showed significant growth in leadership confidence and knowledge, supported by collaborative peer groups and flexible delivery methods, fostering impactful organizational change.

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